Responses to lightweaver's Review

Respond to Review of Gopal
by lightweaver

Review: My husband and I, both long time vegans, ate here a LOT when we were in Barca last year. Upon arrival this year, we wanted to take our omnivore friend who lives here to try the food. I don't know if it was because it was a Sunday or because it was really busy, or what. Maybe the staff was stoned? Our friend's order was totally forgotten. We had planned to take our food to-go, but after waiting for our friend's order for literally 45 minutes, the place had emptied out a bit, so we sat down to eat. Both my husband's and my crispy seitan sandwiches were not at all what we remembered. Dry, tasteless, stale bread, none of the condiments that were supposed to be on it. Our friend's order finally came out, and it was the wrong order. After he'd already taken a few bites, one of the staff came and took it away from him, saying it was the wrong one- no apologies, nothing. We then waited another 20 minutes (I kid you not) for the right sandwich (and at this point, there was no one left in the place). Our friend's sandwich was the same, dry, flavorless experience. It was practically comical! He even had 3 pieces of tomato on his that were ALL the ends (just tomato skin). He left, vowing never to return. That was about 3 weeks ago. REDEMPTION!! My husband and I just went back tonight, to give Gopal another chance, and had awesome, tasty burgers with lots of toppings.. only a 5 minute wait, and friendly service. We forgive you, Gopal. Everybody has an off day once in a while. I'm still giving 4 stars.

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