Responses to VeganBill's Review

Respond to Review of Evolution Fast Food
by VeganBill

Review: Their website reports that they have bike delivery, and I (being a strict vegan who only eats from veg kitchens) planned my trip to San Diego around that. They don't have bike delivery. Being the only veg kitchen around I had no option but to walk 2 miles up there even though I really didn't have the time. Once I got there they totally messed up my order and tried to make it seem like it was my fault. I have to believe that there are some disgruntled workers there because I don't understand how you can mess up something as simple as 2 veggie burgers add avocado and 2 fries, but they did. I only had one order of fries, and I later discovered that only one of the veggie burgers had avocado even though I was charged for it on both. Also, I asked for it to be packaged well for walking and was given a small soggy brown bag loaded down with the food. I travel rather frequently and this was my worst customer service experience at a veg restaurant. When I told the woman (short dark hair, tells awful "jokes") about my missing fries she denied me having ordered 2 orders and told me "I'll have to charge you for those" and that it would take 5 minutes to prepare. I just left without the fries. The food was way overpriced for the size and mediocre at best. Larger vegans will need to spend 15 dollars or more to fill up here. (I've had to rate this as 2 cows because it won't let me rate it any lower.)


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