Respond to Review of Alice & Friends
Review: My name is Raira, the waitress at Alice and Friends whom you have mentioned below. Only after reading your review, I have realized that I totally misunderstood what you had inquired about at that time. I am not a native English speaker and that might be the reason why I did not understand the word "nuked". I thought you were inquiring about "cooked" versus "raw"; therefore, I have said that some of the food is always cooked(nuked). Certainly, the dish you had ordered (Dolsot Bibimbob) is never ever related to any nuked food and maybe that's why you have enjoyed the dish so much. Thanks for enjoying our dish and I want to express deep and sincere apology for causing your concern. In addition, I want to apologize to our hard-working Alice and Friends staffs and our loving family-like regular customers for causing any concerns. Thanks so much for bringing this up so I can have a chance to explain.