Responses to Scarletleaf's Review

Respond to Review of Darbster - West Palm Beach
by Scarletleaf

Review: We ate here for the first (and last) time yesterday. Most of our food was good. The palm cakes and portabella "steak" hoagie were wonderful, the stuffed mushrooms not so much. However, the service (or lack thereof) is what will keep us from returning. We started out with one server who took our drink and appetizer orders and left us to decide what we wanted for dinner. So, we waited, and waited, and WAITED for her to return. About 15-20 minutes after she left us, a new server came to our table and started over with us. We explained we already heard the specials, had given our drink orders, and just wanted to order our main meals. We asked questions about the dish ingredients and she didn't know the answers, but said she would ask - though she never did get back to us with the information. The food took a VERY LONG TIME to come out. I mean, a REALLY long time. We had to ask for drink refills THREE times before receiving them. We weren't gulping down our drinks, but a whole meal having to ration your beverage throughout? That's ridiculous. Finally, after yet another drink request had been seemingly forgotten, I stood up to go find our server. She happened to be coming back our way again and must have heard me comment to my fellow diners that I was disappointed in the service because she took the dessert charge off the bill since she "wasn't as attentive as usual" with our group. So, bottom line - if the service were better, I'd gladly go back. But "inattentive" service can ruin a meal - and in this case left us with no desire to return.


You must login to post a response

Login | Register (see member benefits)