Respond to Review of Royal Sweets and Fast Food
by rand foxwillow
Review: i was very much looking forward to my excursion to Royal Sweets. i found the restaurant via happycow, and had to plan a bit to get there. being vegan, easy options are hard to come by, and the little snippet on Royal Sweets said that they were vegan-friendly and had many vegan options. i walked in, having never been there, and got no greeting or service for a long time. it was pretty awkward but i was new to the place -- if that's how they run then that's no qualm of mine. when the girl did finally seem to not and mumble to me, i explained that i was looking for some vegan options, specifically in the sweets, and that i'd never been there before. she just said she'd give me some samples, and i was pleased. she put some food in my hand, and not being indian, i don't really recognize the names of most of the food for sale. i am just open-minded and eager to try the place out. i again pressed to make sure there were no animal products, which i was assured "no, no animal... just cheese." i was pretty disturbed, and realized i was holding a weird little ball of something like cheesecake. i handed it back to her and asked if there were options without dairy and she simple said "no, most have dairy" and seemed to disregard me. i left with a sour taste in my mouth and a severe need to wash my hands. i'd say the staff was either NOT informative or NOT very helpful. either that or the original snippet is flat-out wrong in saying that there were vegan options, since straight from the source i was basically told no. this is the most disappointing experience i've had from any restaurant i've gone to because of happycow.