Responses to HereHere's Review

Respond to Review of ZenKitchen
by HereHere

Review: We showed up without a reservation for an early lunch (11am) and the restaurant was mostly empty, so we were seated without a problem. The table had crusties on it, so the waitress came and wiped my side down, but not that of my guest. I ordered the zen burger with poutine. The tomato and pickle were fresh, for sure, and I was so pleased to get a whole wheat hamburger bun. The bun was huge, hard to get your mouth around (although I could do it), and I couldn't find any flavor from the burger. I eventually gave up and ate the burger separatly, but I couldn't detect flavor. There were some lightly deep fried onion strips on top, and eating them individually I could almost detect some flavor. The poutine had a lovely texture, but nothing resembling cheese curds, which is great for me as a vegan. If I had been a meat-eater, I would have been completely irritated. Just a token amount of daiya (one might say miserly) which I liked. However, it was over the top salty. I must say, the staff took excellent care of me, when I inquired about spiciness, and were able to leave that out of everything that might have spiceiness in it (maybe that is why the burger didn't have any flavor? But a burger really shouldn't be spicy). My guest had the zen burger also. It fell apart in her hands. Her salad was excellent. Given the name is Zen, I would have thought the ambiance would be simple and peaceful. It had an element of that, but also the feel of a busy downtown nightclub/franchise, with disorienting patterns from floor to ceiling and at least 3 different styles of lighting. I'd give it a 3 happy cow, but because it is overrated, I'm going to give it a 2. It is fantastic to have a resto where you don't have to worry about the vegan eligibility of ingredients. That said, I'm in no rush to go back. I'll make my own poutine...it will taste better and I'll try it on a bed of greens to balance all the heaviness.

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