Respond to Review of Z Pizza
by Vegan Forever
Review: Recently ordered (3) pizzas from Z's and none of the three were correct when delivered. We ordered the Tuscan without the feta cheese and with diaya cheese instead - after eating 1/2 of the pizza we found feta on the pizza. The second pizza was suppose to be the Berkeley with diaya - it only had about 10 small pieces of veggie crumbles on it and no other ingredients. The third pizza was suppose to be diaya cheese and veggie crumbles - they called to say that they were out of veggie crumbles (no kidding from what we saw of the second pizza described above) and we asked them what other faux meats they had - they suggested pepperoni (which there are vegan analogs of this do exist). Well, when we called to complain about the first 2 pizzas being wrong we found to our horror that the pepperoni was meat-based and not vegan. The terrible problem with this was that we were eating more of the third pizza because of the errors on the first two pizzas (feta cheese on the one and not the right pizza toppings on the other). My family has been vegan for 25 years and our daughter has never eaten meat - when we expressed our horror to this grave mistake the manager seemed to be apathetic and put the blame on to us saying that they don't serve vegan pepperoni. But we said that we had asked what other faux options there were for the veggie crumbles when they called us to say that they were out of them and they said pepperoni. We had to fight to get our money back for the three wrong pizzas - they didn't readily offer that as an option - but remember the manager didn't seem to care that all three pizzas were wrong and that two contained animal products. He finally said that we were going to be credited the amount on our credit card and when I asked what the amount was to make sure it was correct - he hung up on me. I still did not feel that he believed the pizzas were wrong, so we drove them over to the store and showed him each pizza and what was wrong and left them with him as we were not going to eat them. My daughter who had never eaten meat got sick to her stomach and threw up. I who had not eaten meat for 25 years had gastrointestinal issues for about 3 days after that. Now I understand why some vegans will only eat at vegan establishments because there can not be any mistakes and the people care!!!!! Save yourself from any problems and choose somewhere else to eat!!!!