Responses to zross's Review

Respond to Review of Earth Bistro
by zross

Review: I visited Earth Bistro last month after recently converting to a vegan lifestyle. The place is same but it has artwork on the walls and is very intimate. Reminds me of places I would visit while in college. It took the waiter a LONG time (10 mins) to come take our drink orders and take our food order. It took even longer for them to bring the food out (20 minutes). A couple of female employees who were obviously dating were sitting at the bar having a meal and were all over each other. This is extremely unprofessional in my opinion. I appreciate young love but not at your place of employment. It was so excessive that it was a distraction. Once we FINALLY got our food I enjoyed it. Ordered the vegan pizza with vegan chicken. Lots of flavor! I have also ordered their vegan brownie before and it is super good and super Chocolatey! Which I love!!!!

Responses

careababee
Posted by careababee on Monday, September 16, 2013
Hi! thank you for your post! I am the owner of Earth Bistro (formerly pizza fusion). We were the owners of Pizza fusion as well but that was corporate so we separated from them. Im sorry if your service was slow when you came in. We have a lot of take out orders and catering orders too and can get quite busy in there! Especially on weekends it can be very busy. We make everything to order and we make our own breads, dough etc. Nothing is frozen...we don't even have a freezer. So it can take a bit longer for our food to come out compared to other restaurants. A lot of restaurants just open a bag of chopped veggies...we do all this prep on site. I am very sorry about the employees at the counter! OMG! LOL! that was an issue for us trying to get them to realize its completely inappropriate. Those employees no longer work there and we are working hard to enforce this policy. I'm really glad you enjoyed the food once is arrived though! Thank you so much for choosing to dine with us. Best to you and yours.
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