Respond to Review of EVO Dining
Review: My husband and I are vegetarians and love Worcester for the quality and quantity of restaurants that have veggie options. Today we made a trip to Worcester to attend the annual vegetarian fest at Worcester State College. At the event we picked up a brochure that listed Evo as being veggie-friendly and having vegan pizza and sandwiches. We figured we'd give it a shot. Upon arrival we were thoroughly excited. The restaurant has a cool look and indeed, the menu is very veggie friendly. I ordered a tofurkey panani and my husband ordered a tofurkey wrap. As we waited for our food we were initially talking about coming back to try a number of other options we saw on the menu. All of that changed.... Our food arrived and we dug in. We happily munched away on our lunch until my husband's wrap fell apart and we noticed that the contents were not tofurkey at all. He had been eating a turkey sandwich. My sandwich was indeed tofurkey, but his was chalk-full of meat. Unfortunately, I had taken a bite of his food as well, so we both ate meat unknowingly. We were both physically sick when we realized the mistake. For a restaurant that serves so many vegetarian and vegan options, we both felt like this was an unforgivable mistake. When told of the mistake our waitress didn't seem to understand the gravity of the situation. In fact, she didn't apologize and she still tried charged us for the sandwich!!! Still being charged was the last straw. I, now in tears, approached the manager. The manager was much, much more understanding and apologetic. There were countless apologies and the manager took both of our sandwiches off of the tab. The whole situation was disgusting and embarrassing. Needless to say, we'll never go back to Evo.