Responses to justingross's Review

Respond to Review of Portobello Vegan Trattoria
by justingross

Review: We were excited to go here during our visit to Portland and read that it's best to make reservations. Well, on their website, you can't make them after 4pm. It tells you to call. So we called and got a recording and were instructed to leave our name, number and the time we wanted for the reservation. We did so and left the requested information. So we drove there and arrived just before our reservation time. We were told we had no reservation and that they would be booked for the next several nights (even though there were empty tables). I explained that we left our number and somebody should have called us before we drove all the way there to let us know we would not be served. Then the host said we could wait about 45 minutes and they could possibly seat us. No thanks. I understand if a restaurant thinks they need to implement a reservation system. But be on the ball about calling people back if you're not going to answer the phone. We were happy to take our business to another veg restaurant listed on Happy Cow.


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