Responses to GUEST's Review

Respond to Review of CLOSED: Planet Raw

Review: Ate here a few times before I ordered tea and was given a side of honey. I asked if that was indeed honey and our server informed me that the only sweetener used in the restaurant is honey. I asked if there was a vegan option and she said no. At this point I was confused because I thought this place was vegan and I didn't have to worry about what I ordered. The menu has no marks or key to indicate what has honey and what does not yet the word 'vegan' is everywhere. I am not a purist and I am not trying to wage a "war on honey" (their words, not mine) but I personally don't want to eat honey and would appreciate some indication on the menu so I can avoid it. I also would appreciate all the "ALL ORGANIC RAW VEGAN LIFE ENERGY" banners to be taken off their menus and their website since that is a lie/false advertising/misleading. And why can't we have a raw agave option again? I contacted the restaurant via email with my concerns and the replies were beyond arrogant/rude/insulting - when all I wanted was clear labeling. Why is Trader Joe's better at labeling their vegan products than a celebrity chef? Luckily Better Life Cuisine is down the street. It's cheaper, lacks the rudeness, and is actually vegan. It's a shame because the food was stellar and I didn't mind the pricing.


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