Responses to amcwilliam's Review

Respond to Review of Orean's The Health Express
by amcwilliam

Review: I've been going to Orean for years. I quickly learned to only trust the 2 ladies that work M-F until 4pm. At other times I had food that made me ill. One of those times the young girl at the counter had a friend deliver her hamburgers from McDonalds; to me that was not a vote of confidence in the Orean food. I had asked many times whether they used vegan products and I was always told that they did. Today I asked for an African Toasada without cheese. I watched it being made - with cheese- and when the lady was informed that it should not have cheese she roughly removed the cheese layer and then covered it (ie hid the remaining cheese) with another layer of beans. When I got the toastada I could see a lot of remaining cheese. What this told me was that they really don't care; they don't understand. My guess is that they are not vegetarians. This is really poor food service; clearly, they should not be in the food indstry. The place is somewhat dirty so I was always a bit concerned, but the ladies were nice to me, and as a consequence I assumed that they were conscientious about the food that they prepared. They are nice and they work really hard, but I cannot go there again knowing that they don't really care about what I eat. The other problem is that it is a bit expensive for what it is. Having read the other comments about Orean's use of dairy products which they claim to be vegan, a consistent picture emerges. Veggie fast food is a good idea, but Orean is not the place to provide it.

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