Responses to itsmeagain's Review

Respond to Review of CLOSED: Elliots For Natural Choice
by itsmeagain

Review: wENT TO THIS PLACE JUNE 2012, MID PM. Very confusing setup, menu written on a board around 30 yards from where you queue to order. Sorry but they need to sort this out and promptly. Vegan pizza i thought, yeah why not? Paid 6 pounds plus, got a large plate of lettuce with a tiny triangle of vegan pizza which was not very good. Our food was slammed down on the table by a rotund, ignorant lady. Sadly, the other reviews below are correct..AVOID....

Responses

katherine newman
Posted by katherine newman on Friday, February 22, 2013
I am saddened and slightly confused to read your review as to my knowledge we have never had a vegan pizza on our menu. Any of our meals served with a salad are seved with a generous helping of a variety of salad ingredients including; peppers, courgettes, cucumber, carrot, lettuce, grapes, tomato, red onion and orange. I am also struggling to think which member of my team could be described as rotund? I am sorry that on this occasion you were unhappy with your experience and portion size and its a shame you didn't raise them with me at the time of your visit so we could have rectified it for you. We have recently been finalists in the Derbyshire Food and Drink awards 2012 and were commended on the excellent quality of both our food and service so apologise again that on this occasion you were left unsatisfied.

Katherine Newman
Owner of Thyme To Eat
itsmeagain
Posted by itsmeagain on Sunday, February 3, 2013
Thanks, Katherine, for your timely response. It definitely was a slice of vegan pizza, very small. Ask your staff, someone made it I presume.
I had no place, really, saying rotund staff member, it is too personal. For that I apologise, but I do feel the service and the food were well below par on our visit. Thanks for your concern.
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