Responses to apriltui's Review

Respond to Review of CLOSED: Elliots For Natural Choice
by apriltui

Review: Renamed ' Thyme to eat', decent vegetarian food and well priced. It's not somewhere I would rave about though, the salads were average and lacked thought. The service wasn't fantastic. They need to try that little bit harder with their menu and train all of their staff to give excellent service.


katherine newman
Posted by katherine newman on Wednesday, September 26, 2012
I am sorry that you felt the service you received wasn't as you would have hoped. Customer service is an area I have been keen to improve since taking the cafe over last year and would be grateful, if you visit us again, for a chance to chat this through with you so I can identify where exactly improvements still need to be made. Similarly with the salads, I have kept the main menu mainly the same but have been striving to introduce more exciting food to the cafe via the specials board, having said that we do receive lots of compliments on our menu salads (white stilton & Apple, Brie & Grape etc) and I am sorry that on this occasion you were left disappointed. Kind regards, Katherine
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