Responses to GUEST's Review

Respond to Review of Eden - A Vegan Cafe

Review: I was passing through Scranton and, after doing some Happy Cow research, decided to stop at Eden for lunch. Had I looked up the menu, I certainly would not have bothered. Eden's food is comprised mostly of processed soy products. I'm not hating on faux meats, but, if I go to a restaurant I expect the food to be of higher quality then some store bought pre packaged omni alternatives. Very little of the food listed on the menu was actually cooked in the restaurant, the sandwich list did not contain a single item without store bought fake meat. The menu did also list salads with basic topping options, veggie burgers and dogs and pastas and soups. I should have stuck with a soup and salad, but on recommendation attempted to eat a steak sandwich. It was incredibly unimpressive. My companion got the BLT. Prior to ordering we asked what the bacon was made of (hoping it was coconut or marinated tempeh), all we were told was "soy based". The cashier was unable to clarify further. My companion described his coleslaw as "the worst I've ever eaten" my smashed potatoes were good, but they didn't really make up for everything else. The bottom line is that one can easily expect a better lunch in their own home. I believe Eden is relatively new and all they need for success is a minor menu revision.


Posted by Christian339 on Friday, February 22, 2013
Gosh, I am sorry that you had such a disagreeable experience at our cafe. I do feel I must correct a few things in your review. Yes, our menu is purposely faux meat based & we have found that that is what the vast majority of our customers want & enjoy. However, our menu items are not "store bought" as you described them. We purchase items from several distributors who specialize in veg products, we then cook, flavor, marianate, etc the products iin our own special (and secret) way to bring the menu items to our customers plates! Our Steak & Cheese Sub and BLT are two of our customers most favorite items! So once again, I am sorry you did not like your experience at our cafe, but 99.9% of our customers leave happy and come back often!
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