Respond to Review of CLOSED: La Mano Verde
Review: Our dinner for two here cost 100 euros. In Berlin two people can eat dinner out for a week with that kind of money. It was absolutely not worth the money. Firstly, the service is not courteous, the iPad menus are superfluous and hard to use, and the open kitchen is not attractive. When it comes to the food, it is very, very average, from appetizer to dessert. Nothing had much flavor, nothing was particularly creative or gourmet. To charge this kind of money for vegetables you have to do something amazing with them. It's not enough for the food to be edible. I can tell you I've had much better and more interesting vegan and raw dinners in my life. After leaving this place I felt cheated out of my money - it just did not deliver.
Posted by jcjury on Saturday, November 16, 2013
If for you €100,00 for two are too much why are you coming in first place? La Mano Verde Menu is published on line, on a menu board before entering the restaurant and as you mentioned on i-pads. So if you don't have the budget, don't blame the restaurant, go to eat somewhere your budget permits. After reading the diverse reviews you published so far you have only very positive or very negative comments. My kitchen team and service team are doing the best they can to satisfy customers, don't tell me they are not courteous, at this point I think they probably just reflected your negativity. La Mano Verde is for the 3rd year classified in Germany Top 800 Restaurants. So please stop to write comments about gourmet food, review places your budget can afford. People love our open kitchen, everybody else love the i-pad menus, learn the way to use the i-pad and don't blame us for your lack of knowledge. If you had much better and more interesting somewhere else, great, please go back to those places you loved and leave us in peace... We are working to hard to accept this kind of unjustified comments. Wish you a wonderful life. Jean
Posted by roxette521 on Saturday, November 16, 2013
Posted by jcjury on Friday, November 22, 2013
I stand to my comments, tasteless people are easy to spot by just reading the reviews and I read all of your comments published so far on Happy Cow. Just stop to be so negative or get a proper food education before bullying restaurants the way you do. Insane and bitter? really? what about you?
Posted by roxette521 on Friday, November 22, 2013
Posted by jcjury on Friday, November 29, 2013
Posted by runsten on Tuesday, February 11, 2014
I did like your restaurant but I was disappointed about the dishes for lunch today. I really felt that I was back in school eating spaghetti with ratatouille and at a children party eating some sweet unhealthy cake. Maybe it is because if come from Scandinavia but we would never go to a restaurant to eat Spaghetti. Pasta, yes, but not thick white soft worms (what we used to joke about in school). A la dente might be a concept you should introduce, to avoid giving the feeling that you are eating in a canteen.
Posted by janne on Sunday, June 29, 2014
I was going to go check it out, but luckily I ran into this thread. Whatever the food is like, I can't imagine dining in a restaurant with an owner/staff as arrogant and hostile as what I've seen here. Thanks for the heads up.
Posted by AmandaUCSC on Saturday, May 30, 2015
Regarding the comments on the food, you wrote, "Nothing had much flavor, nothing was particularly creative or gourmet." But do we have evidence? You haven't told us what you even ate or tried. If it was so tasteless why not tell the owner and chef what exactly you disliked so he/she can try hard to improve it? This is vital if you post a negative review. I have noticed in Berlin that owners and chefs do often read these responses closely - as we see in this thread here - and if you actually want them to give you a better food you need to specify what it was you didn't like about the food you ate. Complaining gets you nowhere unless you can provide specifics.