Responses to WeyHey09's Review

Respond to Review of La Mano Verde
by WeyHey09

Review: After reading the reviews on HappyCow my partner and I were looking forward to treating ourselves to a romantic night at La Mano Verde, unfortunately we were disappointed. This was our first visit to a totally vegan restaurant; I'm vegetarian and my partner eats some meat so maybe we don't realise how hard it is to find vegan food but we didn't rate the food here to the standard the very expensive price list (especially for Berlin) seemed to set. I just don't get some mock meats, just the thoughts of mock tuna and mock chicken makes me feel ill. I craved some wholesome vegetable dishes but found pasta, schnitzel and nuggets. I asked the waitress were the nuggets like mock chicken and she looked at me horrified and said no way. They were exactly like chicken nuggets and even tore like chicken flesh. I couldn't eat them. The gazpacho would be tastier cold, the schnitzel with peanut sauce was ok and the giant ravioli was tasty but the portion was tiny. The mojito was ok but very very expensive and we left without ordering dessert and in search of falafel. All in all very expensive and tastier food found at other fraction of the price Berlin cafes but as the venue was lovely and the staff were outstanding I really wish they amend their menu to add in even some simple but nutritious vegetable dishes.


Posted by jcjury on Friday, February 22, 2013
The answer is in the title of your review! Of course you miss the point, you not only miss the point but you are also a very negative and rude customer for restaurateurs like me. How can you writte that we do not have anything else than mock meat on the menu? How can you writte that after living La Mano Verde you were looking for a veggie place to have "fallafels". Your comments are an insult to all the satisfied customers we had so far, our kitchen team and our service team. If you can not afford it don't come in, go to a cheap Dehli and don't bother. Looks like you just try to impress your partner, hope for you it did work, but did not work for us! La Mano Verde Team.
beer and veg
Posted by beer and veg on Friday, February 22, 2013
WOW. Hi there, I am so glad you wrote this review, if for no other reason so that I could see that amazing response from someone at the restaurant. After reading that amazingly rude and unprofessional reply, I have very little interest in patronizing this restaurant. What a shame. With such attitude, it's not much of a surprise to read things such as dishes being served with thumbs in the dish, long waits and poor seating choices. Proper service is essential, especially at premium prices. Original poster, don't allow yourself to be bullied. You have a right to post your (helpful) review and not be replied to in such a rude way. Write on.
Posted by roxette521 on Friday, November 22, 2013
Hahaha, beer and veg, whoever is doing social media for this restaurant is INSANE. She or he literally yells at every reviewer who didn't like the restaurant. Check out the rants I got for my perfectly honest review.
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