Respond to Review of Kartoffelhaus
Review: My husband and i ate here last night and as vegans were totally disappointed. Firstly it took 40 minutes to get food and it wasn't busy. Aside from that we ordered from the vegan menu. I had the oven potato with 3 dips. My husband had the salad with pan fried mushrooms. The salad was actually ok. But my potato came as it would from the oven- natur. The 3 dips were all from jars ( we checked with the kitchen and they confirmed) purchased from al natura. Not bad in itself but vegan sandwich paste which is dry in itself is not something I'd add onto a fluffy dry oven potato. These spreads are for bread/ sandwiches. It was all so dry it was inedible. I had to order more water to get through the meal. We gave feedback and the staff seemed receptive. Although mainly they seemed stressed and a little aloof. We waited another 20 minutes to have our plates cleared and another 15 for the bill. 32 euros for 1 salad. 1 dry potato with sandwich paste. 1 ginger juice and one berry juice (all shop bought ) yes we checked. I wouldn't go back and think its misleading to advertise as vegan when the staff and kitchen don't really understand what a vegan meal requires. Shame.