Responses to Liam Wilson's Review

Respond to Review of Mi Lah Vegetarian
by Liam Wilson

Review: I couldn't have been more excited when this place opened, I remember walking up to the doors to hear music playing outside, and not some MUZAK junk, but the Stranglers 'Golden Brown' - it was a sign, I was convinced! But lately, to be perfectly honest, I really haven't been too impressed. I heard rumors of management/ownership change somewhere early on, but aesthetically its hard to tell if anything changed behind the scenes, because on the surface it seemingly hasn't. For what it is, the food is great, I can't deny them that. The options are a-typical of the typical fare, a few reinventions of the norms stand out. I couldn't be more bored with mock-meats these days and Mi Lah has a way of keeping me interested in tasting theirs. Initially, I was most impressed by the new brunch they started about a year ago, the $20 pre fixe was reasonable to me...but lately they've opted for a typical menu style and I'm not quite sure why? I know newer restaurants are constantly in flux, especially when trying to get their sea legs, but it seems like the whole place is just stretched thin, especially during brunch. It seems like they're either understaffed, or just undertrained. As someone who has worked in a restaurant before I'm willing to give obvious handicaps to circumstantial things, but it feels like the whole place is in the weeds when there's only 3 tables full. I've waited 40+ minutes for a basic order from their already paired down menu, with barely an acknowledgment of any error, or a coffee refill while I waited patiently. All things said, chances are you won't have the same experience I had, and I'm hoping I won't keep having the ones I've had...Out of maybe 10 visits, the 2 latest ones are the ones sticking out to me. I still recommend it for the food, but the service was a little underwhelming.


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