Respond to Review of Lotus Cafe
Review: I feel like I was cheated out of the awesome experience everyone else seemed to have! For the first half hour we were there we were the only table occupied so it felt very awkward (this was around 6:30pm). The server I had was brand new that day and did not know the menu well so could not effectively communicate what was vegan. The prices are absurdly high for how little food we got and the meal was...edible. Nothing about it was particularly pleasing. The lettuce wrap app did not have enough substance to fill them and had little pieces of lemon with the rind still on as well as raw ginger. The Rad-Na Noodles were gummy and the sauce was almost gelatinous. Nothing tasted great. Even the gelato was icy and disappointing. My parents got a chicken dish they were equally disappointed with. To top it off, the owner came in at the end of the night and yelled at one of the employees for sending out an inexperienced server. While I agree with his complaint, that should not be dealt with in front of the customers. I would not go out of my way to go back.