Responses to naturegirl2001's Review

Respond to Review of CLOSED: Red Velvet Cafe - Sahara
by naturegirl2001

Review: Food were completely overpriced for what they offer from appetizer,to entrees, to the dessert. We had an appetizer and was so gross that we could not even finish the one bite. We brought this to the owners attention, not only they were not accomdating, they were rude and refused to take it off the bill and refused to let us order something instead. We went back another time, (to try this place once more) The Entree I had ordered, had a piece of short black hair. The server took the dish back to the kitchen but the owner came to our table and was not apologetic but with such a rude demeaner arguing that it was none of the kitchen staff that the hair belonged to. Everyone at my table was in shock with his response. I had long hair down my waist, obliviously it was not mine. But!! that was not the point. The problem was still not addressed. He refused to take it off the bill and refund my money. He offered a credit "verbally" (That he will take care of it when I come back next time) I left the restaurant, disgusted with their food, with their price (there were 3 of us ladies, lunch $80), and mosttly with their attitude and customer service. That day I went home with an upset stomach. I will never go back and I DO NOT recommend this place AT ALL. Please go to whole foods and you/wallet/stomach will be much happier!!!


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