Responses to runsten's Review

Respond to Review of Loving Hut - Favoritenstrasse
by runsten

Review: Loving hut? I was here about a year ago and loved the food but this time it was awful (July 2012). I will never come here again. First of all it is far from city center and the place is more like a fast food place. Smelly, small and messy. They had no chocolate cake and spring rolls when I was there, which really made me disappointed since I more or less came back to have these. Also there some other dishes I asked for which they could not prepare (because of Summer holidays!?!?). We ordered some dishes and I got woked burned tofu with vegetables. I pointed out to them that every piece of tofu in my dish was burned. They replied that it was not burned, it should be like that. Sorry but when every piece of tofu is burned (black!) I could not eat it and told them to take it away. In what dissent restaurant would they put burned food on your table and try to claim that this is how it should be. I had to order a burger but this is not really what I wanted to have for diner. The staff was nice and took the burned tofu wok out of the bill but I was really annoyed already since they put it in front of me in the first place and try to tell me that burned food is normal to eat. No, I will not come here again, it is too far and apparently unpredictable what you can order and what they will put on the table in front of you. I did visit the other Loving hut almost in city center, which looked nice but they also only had kind of fast food. Being a vegan doesn't mean that I am automatically against fast food but for other reason I prefer a real meal. Vegan hamburgers I can prepare myself at home...


Posted by AndyT on Tuesday, February 19, 2013
Sorry for the dissent you experienced, but the word you are looking for is "decent".
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