JRhodes's review of Leafy Greens Cafe from Wednesday, April 04, 2012 - 57531"/>

Responses to JRhodes's Review

Respond to Review of Leafy Greens Cafe
by JRhodes

Review: Our family of three visited Leafy Greens during a recent day trip to St. Pete's. It had been recommended by a local as we sought a good vegetarian lunch. What we found was that while our waitress smiled a lot, she and others at the restaraunt were absolutely incapable of service. The place is small and quaint - just our style. And, the menu pricing did seem high, but we were on vacation and okay with a splurge. The taste of the food was actually decent, but waiting nearly an hour and a half for three raw dishes (the tacos, the burger and the wrap) seemed absolutely ridiculous -- all without the waitress stopping by once to say "oh, so very sorry for the delay, can I refill your drink or make your stay more pleasant in some other way". See, I put my way through college working at restaurants and know what service is. Even when the restaurant is busy or slow or backed up, you communicate with your customers so they don't feel ignored. The kicker was that we had our 7 year old son with us and yes, kids tend to be a little less adventurous with food. Every place we went to while on vacation (mostly local restaurants but also a few chains) realize that sometimes kids require a bit more accommodation. I asked if there was any way that we could get a piece of bread or wrap for his burger (sorry folks, while he likes lettuce, the flavorless veggie burger was not something any of us could wrap our heads or the lettuce around), the chef got angry. They charged us $4 extra dollars for the onion wrap, which was fine on the cost side, but not the attitude side. So, if you happen to be into going and spending a lot of money to be ignored and treated poorly by pompous staff, then Leafy Greens is your place. But, I'll tell you, there isn't a meal good enough that would make me choose that kind of poor service and treatment, especially while on vacation.

Responses

Leafy Greens Cafe
Posted by Leafy Greens Cafe on Sunday, September 29, 2013
I apologize for your experience at the cafe. Unfortunately, the time you were there was at the time a HUGE full-page article came out about the cafe and we were totally overwhelmed. As the owner, I want you to know that we do NOT sell onion bread under any condition - my rules. So if they did give you the wrap, it was against the policy of the cafe - someone was trying to accommodate you. As for the flavor of the burger, I don't know of any veggie burger that is more intense in flavor than ours! In fact, I can't eat it without a huge pile of veggies because it is much too intense in flavor! It is made with portabello mushrooms, red onion, nama shoyu, olive oil, walnuts and lots of fresh herbs. I can't imagine anyone could make one that was as flavorful. If a server has 10 tables - all coming in at once, it is quite difficult to give anyone personal service - this is what had happened in April. I do so apologize, but the cafe is a five-star cafe and the food is fabulous - your experience is not the average but rather the exception. I hope you will contact me if you are coming back to town. I would like to make your next experience the pleasure it should have been!
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