Responses to Sapphire's Review

Respond to Review of Tate Cafe Bar
by Sapphire

Review: We have never been disappointed with a vegetarian restaurant till now. We were at this restaurant a total of one and three quarter hours and never got to eat. We chose a table outside and sat there for about 10 minutes before it started to rain. We moved tables to undercover and waited to be served. After about 15 minutes I went looking for a menu and we waited again for some service. Eventually we told one of the waiters we were ready to order. We waited another 15 minutes and a waitress came over to take our order. She advised us there would be a long wait, about 30 minutes. She said we mustn't complain that it was a long time as we had been told and that she knew the English were impatient. We said we didn't mind as she had informed us. Our waitress delivered our soft drinks and that was the last contact we had with anybody for the next hour although we tried to get their attention. The tables around us gradually cleared as people came, ate or drank and left and we were still waiting. We didn't want to seem impatient after what the waitress had said so we waited, thinking every time the servers came out with dishes it was bound to be ours this time but it never was. We started watching more carefully and suspected people were coming in and ordering and being served meals while we were still waiting. At first we thought maybe they were just having drinks which is why they were being served quicker but some were eating. An hour and 5 minutes after taking our order, our waitress came up to us again and said what good patient English customers we were and our meal wouldn't be long now. However just after that we saw the people at the table next to us and the table behind being served their meal and they had come to their tables no more than 20 minutes previously. We pointed this out to the nearest server and said we would be leaving, and left the money for our drinks on the table. It is our opinion the local customers were being served in preference to us as most of the customers appeared to be Maltese. I would be interested to read other reviews as maybe we were just unlucky.


Posted by Jeffrey on Friday, February 22, 2013
Hi Sapphire, it sounds like you had a pretty lousy experience at this place. I don't know if I will try it or not after reading this!
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