Responses to GUEST's Review

Respond to Review of Vanilla Black

Review: I visited this place with another fellow vegan and was very disappointed at the service, food selection and the price for what we had. On booking the table they did not ask if we were vegetarian or vegan and being a veggie place we assumed it meant vegan as well. On asking for vegan options we were then advised that we should have told them in advance as they may not be able to provide anything. After they discussed with their chef we were told it would be ok. However all was not OK and the food we were served was disgusting. We had a salad to start which was suggested and it contained very basic salad items that were just thrown together in a rush. After debating the mains and causing a bit of commotion as the waiter was not sure what was in we were ordering had to keeo checking with the jitchen and got a bit irate. In the end what we got was over priced vegetables presented in an attempt to look chic and sophisticated but failed on both accounts. We decided not to stay for deserts and also got a tut we we decided not to have alcohol with our food. Never again shall we visit this place and I will save the money and get some proper food next time. The worst experience I have ever had.


a hippy
Posted by a hippy on Friday, June 14, 2013
i absolutely agree with you; though not vegan i was left unimpresed with the service. we got the same reaction as you when we didn't want any wine or desserts! if you look like you want to complain about something you are studiously ignored. i mentioned my complaints at the end(my main was so salty as to be a chore to eat)i was told i should have said so. when i said i had tried the subject was changed. never again!
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