Respond to Review of Vanilla Black
Review: I was in town for work with a colleague and saw this place on Happy Cow so we decided to check it out. When we arrived it was 6pm on a Wednesday and only 1 other party was there. They asked if we had a reservation, we said no. (Not realizing we needed one.) The bitchy hostess snapped that we needed a reservation, as if how dare we enter their large empty restaurant without one. We said "fine, we can go some place else." The hostess said "well, if you can eat quickly I suppose we can fit you in." We only stayed because the menu looked good. Once seated we asked the server which items on the menu were vegan. He angrily snapped that "THIS IS WHY WE INSIST YOU MAKE RESERVATIONS! WE ARE A VEGETARIAN RESTAURANT, NOT VEGAN!" I wanted to throw my drink at him. Also, they had vegan items on the menu. He just wanted to make us feel as uncomfortable as possible. When our food came we found the vegetables bland and over cooked. Who the hell boils carrots and cabbage, any way? It was disgusting. It was also so unbelievably scalding hot that both myself and my colleague severely burned our mouths on the food. I was so embarrassed for having suggested this nightmare of a restaurant. Also it stayed empty the entire time we were in there, so clearly there was no need for them to be so damn rude about their reservation policy. If you're vegetarian in London, go to Saf. The service is good and the food is exceptional.