Respond to Review of CLOSED: Maoz - Mayor
Review: We just got back from the maoz store at calle mayor, Madrid, Spain. We used to go as often as once a week, but the staff they have is very rude and unhelpful. We still like the food and were willing to deal with the unfriendliness every now and then, but not anymore. We went to buy some take away falafel, When we got our order we checked everything and realized that the pitas were cut in 4, we did not like this and told them that what we wanted to do is make falafel sandwichs out the whole thing --as we told them when we began ordering--. We were told that pita is always cut when sold with salad, not cut when sold as falafel. They refused to sell pitas uncut. One of the guys called the boss and talked for a couple of minutes, we were told that the boss would call back, and that they may let us talk to the boss. We were pretty fed up with the whole senseless thing of cut uncut pita so we asked for a refund and got it. Why would they prefer to refund a full order rather than sell an extra pita???????