Respond to Review of Fresh on Spadina
Review: I'm torn when reviewing Fresh. It used to be our favourite casual restaurant. We went there a couple times a month, sometimes more and it was always a great experience. Unfortunately over the last couple years, there has been a steady decline in the quality of the food and the staff as well. Servers used to be VERY friendly and helpful and the food was always consistently great. Now, it's hit and miss. Their very popular crispy tofu is about one tenth as good as it was a few years ago. They seem to be cheaping out on everything. They also substitute items that aren't comparable without letting you know. My favourite rice bowl used the be the Ninja bowl. It was brown rice with fresh spinach, sun dried tomatoes, pea shoots and crispy tofu. The last time I got it for take-out, they substituted baby romaine for the spinach. Ever had WARM slightly wilted/slimy lettuce??? Yuk. It was disgusting by the time I got it home to eat it. The crispy tofu is less than crispy these days too. it's like they're trying to stretch the batter to cover three times more tofu. I also hate that the kitchen staff don't wear hair nets. I've gotten a hair in my food more than once? Why go back at all you might ask? Nostalgia. It was once terrific. I guess I'm hoping they'll fire someone and return to their glory days. Haven't been in a while so maybe they've improved. For those who've never been there before, you'd probably really like it since you don't know what it was like before. It is still good compared to many other restaurants.