Responses to erbavore's Review

Respond to Review of CLOSED: Fressen
by erbavore

Review: 1. The first time we went, we found out they were closed. On the weekday, they open at 5:30. 2. The second time we went we got there 10 minutes before they closed and they wouldn't let us eat. 3. The 3rd time was a charm. At least partially. The decor of Fressen is about as good as it gets for a casual restaurant. It was perfectly lit, plus it was warm and cosy. Yet the service we got was ANY thing from WARM. WARNING: Be prepared for VERY SLOW service and very COLD waitresses. I believe this is the actual philosophy of the owner because the wait staff changes, yet the attitudes remain. I used to be a waiter for 6 years and have worked in many types of settings. I believe the owner wants them to immitate the attitudes of servers at 5 star restaurants, yet it simply doesn't work in this setting. Also, the servers get quite hot while working, so they opened up the door to the street. It was only 14 degrees outside, so it was quite chilly until someone told them to close the door. Yet this only shows that the servers are there as a job and NOT to think of their clients. As for the food, it was actually quite good. The portions were perfect, the temperature was correct. The only thing the food consistently missed was salt. It seems like they avoid salt altogether in their food preperation. Yet, a little enhancement with the salt located on the table make all of the food virtually perfect.


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