Responses to WynneSchuster's Review

Respond to Review of CLOSED: Fressen
by WynneSchuster

Review: I am not one to post less-than-flattering reviews but after attempts to write to the owner, I am resorting to a pulbic forum in hopes that it will make a point. I am not a vegetarian but I enjoy eating veggie meals and so frequent veg restaurants often. I love the food at Fressen but wonder why the brilliance in the kitchen isn't translated into the service in the dining room. More than half of the time, the servers seem, at best, young and inexperienced, and, at worst, rude and absoluately unattentive. I find that brunch is the worst, but my experiences at dinner at not immune either. I work hard for my money, and expect to be treated with some consideration and respect when I eat out. If the prices were rock-bottom, I would just suck it up (Buddha's Vegetarian, anyone?). But with meal and wine prices what they are, I would like to be treated like I at least matter. I can say that I have never been treated as poorly as I have numerous times at Fressen and that pains me because as I said the food is great. Meat-based restaurants of similar price ranges would NEVER hire servers like those at Fressen - so why does the owner settle for less than the best representation of what plant-based cuisine has to offer? Is there not a dining room manager who can train these women about how to serve people, and follow up when they are rude and unattentive?

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