Responses to sherill's Review

Respond to Review of CLOSED: Fressen
by sherill

Review: I have been going to Fressen for years now and as a vegan, it is still my favourite restaurant in Toronto for a slightly more 'upscale' dining experience. Most vegan restaurants in Toronto are very casual and although Fressen isn't a fancy restaurant, it is classier than most. We tend to go for birthdays, anniversaries, when guests are in town etc. Whenever it is important to have an excellent meal with beautiful presentation, this place is a safe bet. We have never had a bad experience there. I'm not quite sure why so many people on here have complained about the servers. I've probably eaten there over twenty times and I've never encountered a rude server. They may not gush or attempt to become your new best friend, but they are pleasant and helpful and generally very nice. I think the approach of the restaurant is to provide good service, while leaving you to enjoy the food and the company of the people you're with. Perhaps that is why some interpret the servers as standoffish or rude. They just aren't bugging you every ten minutes, which personally, I appreciate. If you want something, or your drink gets low, they are there immediately but they don't hover. I actually find the servers to be very genuine since they don't force toothy grins and overly bubbly personalities. They are calm, professional, polite and courteous. I highly recommend this restaurant for both brunch and dinner. Reservations are a good idea for a special occasion or a Friday or Saturday night. Showing up early is also a good idea on weeknights as this place fills up after 7:00 or so.

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