Respond to Review of Heartwood Bakery and Cafe
Review: My partner and I were visiting Halifax for the weekend on my first trip to the Maritimes and I was excited to try any local vegan offerings. We arrived at Heartwood on what I would call a Saturday morning even though it was already early afternoon, just in time for a rather late brunch. Having been stymied before at so many meat-serving restaurants by their non-existent vegan brunch options (fruit & toast is not an acceptable option, especially when I have to send my toast back because it has been buttered!) I was looking forward to a menu to choose from with only my tastebuds as determinant. I had the Organic Spelt Waffles with sweet Blueberry Sauce and Fruit Salad ($10). Delicious! The two waffles were substantial and crispy and the sauce was indeed sweet, which made me appreciative for not having to add syrup, but the 'fruit salad' was served with the syrup on top of the waffles which seemed an odd choice to me. I would have preferred it to be separate but this is merely personal taste. And because my stomach is bottomless and I don't mind a wide variety of flavours in one sitting, I also had the soup of the day, which was red lentil ($6). It was heavenly and the bite from the sourdough bread it was served with provided a pleasing complement. My partner had the Tofu Scramble w/ herbed Potatoes ($9). He seemed to enjoy his food and was pleased enough with the portions to offer me a taste of his meal and I must admit to being particularly impressed by the herbed potatoes. I'm not generally a fan of potatoes - I never have them at home - and my past experiences with a restaurant's herbed potatoes is that they're either barely seasoned, leaving them bland, or they're not even herbed but massively salted, and they're always soggy, like they've been sitting for hours in a warming tray. Heartwood's herbed potatoes were perfection: seasoned just enough to be flavourful without being overwhelming and roasted to a crispy goodness without being overdone. Yum! Our food was great but unfortunately the same can't be said of our service. While certainly friendly and definitely not terrible, our server provided barely more than the minimum of service. Now, I don't expect to be waited on hand-and-foot but I don't think it's asking too much to have a glass of water refilled. But overall, Heartwood has great food that is reasonably portioned and priced with a pleasant atmosphere. I will definitely be going again the next time I'm in Halifax.