Review: I've dined at the Naam 3 or 4 times in the past couple years. Everything said before is still true, so here are the things important to me: Yes, the wait can be interminable and outside. Turns out the Fire Marshall paid them a visit recently and banned the practice of congregating in the doorway while waiting for a table. So now you are fully outside, waiting, amidst confusion over who was here first, etc. The food is tasty, but can be very loaded with cheese. If that's your thing, terrific. Light, vegan fare it is not. The staff has never really been 'rude' in my experience. But they are very busy and have a carefree attitude towards customer service. And who can blame them with people lined up at their door 24 hours a day. Something is working, so why mess with success? However, I believe if they ever got any real competition, they'd need to straighten up real quick. A word about the "live music"... Sometimes it is pleasant, sometimes it is not. In every event, it is amplified too loudly. One night last summer there was some dude with a guitar who was warbling at around 6,000hz into the microphone while picking his guitar frenetically under high amplification. I literally wanted to strangle the guy. Or at least cut his amp cord. It really interfered with enjoying a meal. So keep that in mind if you are looking for a quiet night out.