Responses to Kimxula's Review

Respond to Review of CLOSED: El Piano - Centro
by Kimxula

Review: I've been to El Piano Granada twice and both times have been very positive experiences. The staff are very friendly and helpful - the first time I went one of the waiters explained to me how the plastic bag he had given me to put my purchases in (they sell various vegetarian products) was in fact recycled from potatoes. Super eco friendly. The food is great and a welcome change from the standard tapas suitable for vegetarians (patatas bravas, tortilla, salmorejo etc...the usual stuff you find in every Spanish bar). Really wholesome, tasty, good food. Great value for money.Even my meat-eating ex boyfriend loved it and raved about it afterwards. :-) However, I went there last month and there was a note in the window saying that the Granada branch was closing down at the end of October! I see reviews on here from this has this changed?


Magdalena, owner
Posted by Magdalena, owner on Thursday, February 21, 2013
Hi there, yes we are still in Granada! Our customers were so concerned we might close they came up with a loyalty card scheme...then we discussed it with the landlord and he too was really supportive so on we go until we can go on no more. Granada is difficult for EL PIANO to trade in for a number of reasons and one is the idea of 'free' food and people's expectations that they can go places and eat for 'free'. Granada is the last city in Spain where tapas is served with a drink. However, food is not free. Ever. At EL PIANO we strive to provide quality local foods at an affordable price that is fair to growers, to the staff who serve it and the customers who eat it. We share our knowledge freely with free workshops, charlas and events but, the truth is every onion counts...and you have pulled it from the ground yourself, you know it...
Posted by Kimxula on Tuesday, March 5, 2013
Thank you for the reply! I'm glad it hasn't closed down and I will continue to support El Piano as long as I'm in Spain. I'd choose it over free tapas any day.
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