Responses to slowfood's Review

Respond to Review of Magic Oven - Dupont
by slowfood

Review: The food at the Magic Oven is over priced. Expect to pay $6 for a very small piece of vegan cake. If you ask them to deliver, your order must be at least $15, they also charge you roughly an additional $2 for delivery, which is not mentioned when you place your order on the phone. Expect to pay an additional $2 for spelt or gluten free products. They also deliver your food in minimum of 1hr to maximum 2hrs in my experience. Which is odd since they are only 10mins away by car. Oh, and their pizza is never hot once its delivered. If you go to dine in at their Danforth location, expect below par customer service. The staff is not particularly concerned about updating you on the status of your food once you've placed your order. A friend and I waited 50mins without any food after placing our order of a small vegan pizza and small pasta dish. And our waitress gave no indication if there was a delay or how much longer it might be till our food was ready, nor did she check in on us to see if all was well. We never got our food, we ended up leaving, and the staff was very aloof. Their food tastes okay and they have some alright options when it comes to vegan choices and gluten free choices, but they do serve meat.


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