Respond to Review of CLOSED: Ubuntu
Review: I would be giving this place a 0 if I could. We went there for a friend's birthday, she made a reservation for the 14 of us, only to arrive and be told they did not have any vegan entrees that night, that we should be paying more than we were told, and were treated very unprofessionally. We were shocked that a cafe would go out of its way to be rude to a large group of paying customers, particularly in this economy. I sent an email the next day and spoke with the owner, who apologized but I still got the impression that he felt the "communication breakdown" was largely our fault somehow, as if we'd drive an hour to Napa if we didn't expect to have vegan food.