Responses to Karen Devore's Review

Respond to Review of CLOSED: VegiTerranean
by Karen Devore

Review: What a disappointment! We were so excited to hear there was a vegan restaurant close to us. We ate there twice, the food was good, not wonderful but adequate, very pricey, and the staff definitely needs some customer service training.. can we say rude? I called VegiTerranean and ordered a cheesecake last summer for my daugher's birthday only to find out at pick-up time that they had forgotten my order. Not only were they nasty with me (excuse me.. who forgot the order?? who is the customer??) but when they did manage to find a cheesecake in their cooler, they tried to charge me double the price quoted AND they tossed it in an old plastic container. What the heck was that about? Once again, where is the customer service? My daugher and her boyfriend made reservations (notice I said reservations....) for the Christmas holiday to eat only to find themselves squeezed at a table between the cash register and the copy machine, and once again, a less than pleasant waitress to serve them. Their food this night was mediocre at best. Needless to say, we will not be going back AND I intend to spread the word to my friends.... VegiTerranean... that is a check in the NO BOX for you folks.


Posted by JohnnySensible on Saturday, December 27, 2008
So VegiTerranean perhaps had a bad day - they have plenty of very good days also!

Posted by wendyd on Friday, February 22, 2013
I agree with you completely. We went many times and gave them plenty of chances. I'll go back if I hear they've gotten their act together.
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