Responses to Noelle Elia's Review

Respond to Review of Country Life Store - Melantrichova
by Noelle Elia

Review: i shop @ Country Life @ least twice a week. i've been going there consistently for the past three months. while i'm still adjusting to the very basic selection (where is the hummus?) my biggest bit of"constructive criticism" is" why can't the staff be friendlier?? considering the most friendly staff @ the Country Life restaurant RIGHT NEXT DOOR, i really wish the people that worked @ the country life food store could make a small effort to be more friendly. for the most part, no one smiles EVER - they are seemingly miffed if you don't speak czech (due to its proximity to old town square, i'm guessing close to half its customers are foreigners), and they are visibly irritated to be asked a question about merchandise. (that happened to me today when i asked about the apple purée/apple sauce which i eat on a regular basis...the woman was irritated to be asked, and gave me the impression that it's never to be restocked, w/o explanation.) considering i spend a lot of money there - willingly - it would be really nice if there were a more positive atmosphere there - especially as it's a small health food store, not a huge, impersonal supermarket! since i shop there so often, it would be nice to feel comfortable's really SUCH a different energy than the restaurant next door where people greet you (wow!), smile (double wow!) and have no problem answering your questions as best they can given the language barrier. i often leave the Country Life store wondering why they have to be so unpleasant. it really makes for a less than positive shopping experience. beyond that, i get all my soy yogurt, baked tofu, aloe vera juice, nuts and seeds from them. and that really helps, especially living in such a meat-centric city.... the proximity to my apt. really helps, but i may start going elsewhere -- the health food store Bionebio Health Food Store @ Dejvická 26, Praha 6 -- has very friendly staff...Country Life could learn something from them... Updated from previous review on Sunday December 05, 2010


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