Respond to Review of Lum-Ka-Naad
Review: When I came to this place years ago, the entire feel of it was different. It was quiet and not many people frequented it. They had so many vegan options and the wait staff was extremely knowledgeable about the ingredients and all the vegan substitutions. A couple years ago I think they got a new management team. It's a completely different restaurant with a different feel. I continued to go back and order from their menu, asking them to please customize it to make it vegan. I thought they were accommodating, but late last year I asked the waitress for something to be made vegan--something I'd ordered so many times, and from someone from whom I'd ordered regularly over the years. When I ran down the list of things I needed to be removed, she started pointing out certain ingredients that couldn't be removed. Never could be removed. It was a curry and she even told me that no Thai place could serve a vegan version of Thai curry, unless it was specifically a vegan restaurant that made their own. Although I was annoyed, I wanted to find something to eat. But we went through the menu together and the options available to me were incredibly limited, more so than anybody, including this same woman, had allowed me to believe over the past couple years. I've always specified what I can and can't eat. They've always played accommodating. But apparently they never actually were. They were just smiling and nodding and then making the food exactly as they would for a non vegan. Do not eat here. I feel like it shouldn't even be on this website.