Responses to Niknakaroo's Review

Respond to Review of Simply Foods
by Niknakaroo

Review: Ok, I do know why I keep going back. Its because when youre starving in the middle of Darwin, and theres only one place to grab Vegan food on the run you have to suck it up. This is the WORST service Ive ever experienced anywhere. The last few times Id been to Darwin, I thought perhaps Id gotten them on a bad day, but apparently thats not the case. Here is how my experience went..... ME: "Excuse me, is that salad Vegan"? THEM: **Scowls & sighs** "Well, its got no meat in it" ME: "Yes, but is it Vegan or Vegetarian"? THEM: **slams down spatula & eyeballs me** "I said it was Vegan didnt I"?? ME: **looking helplessly at other customers** "Well, no thats not exactly what you said....." Turns out she was the owner. Not the best way to treat a possible return customer. Which by the way I will not be, ever again. Onto the food. So by now, I felt a bitter little taste in my mouth, so this may be a bit biased, but the falafels were dry and the salad was bland. Thankfully I found a couple of other places in the Darwin CBD that treated me with kindness and respect and went out of their way to accommodate me, without a scowl or a hiss!! PS. My friends who are Territorians said that Simply Foods are renowned for their terrible service, so if you want a smile and a kind word with your meal, definitely do NOT go there!!

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