Responses to Serendipity's Review

Respond to Review of CLOSED: Illa de Gracia
by Serendipity

Review: The restaurant was relatively easy to find, but we had a local and a map with us so not too much of a hassle. I'm in two minds about the place, but here are my thoughts: 1 Ambience is non-existent, and the atmosphere was relatively cold. It screamed of being a place where pretentious middle class people come to, simply because it seems to be the "in" place to eat. They could do so much more with the decor, while lovely in it's simplicity, that desperately needs a "warm touch". 2. Service - I'll keep it short: it was dismal. The staff were rushed, even though we were the first table there; and not particularly congenial - not a single smile, no more than a few words were spoken, nor at any stage did they ooze warmth and hospitality. 3. The food, however, was a different story, thankfully. A fabulous selection, excellent combinations of flavours, and a lovely taste experience overall. However, the portions are rather small, and for the price, that was a bit disappointing. Dessert was nothing to rave about, so I'm not even going to bother. Overall, not a bad experience, but I wouldn't recommend it as a must. Go there if you are not fussed about the service or the price, and want to have a tasty meal. Otherwise, there are tons of other lovely places in the city to try out.


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