Responses to Kalorienbombe's Review

Respond to Review of An Lac II
by Kalorienbombe

Review: It's real pity because the food is quite good but they try to rip tourists off. First of all, when you come in they give you an English menu really fast. Bad thinking for them because the Vietnamese wording is still on it. Thus you can compare with the Vietnamese price-board behind the counter and find out that they try to charge you 5000 VND more on everything. Not much but still a no-go I think. Then we had a dispute over the "Com" we ordered. It's supposed to cost 25000 but we had a bit of extra stuff put on it and the price went up to 40000. Quite alot more considering it wasn't that much more and considering for 10000 more we could have simply ordered a second portion. fair enough, we tolerated that. When we came the next day, we loaded stuff on our plate and even though it was much less than the day before, they still tried to charge us 40000 again. After some discussion and no backing down we just left. This was after we had eaten there 3 times in two days. I really don't understand why, because if they would have been honest we would have definitely gone there a few more times during our stay in Da Lat and they would have made more money out of us. Well if it's more important for them to rip off tourists instead of winning them as customers, that's really their problem. Something you notice about these small restaurants is that as soon as they're named in renowned travel guides, they start to go rotten.

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