Responses to Giddy007's Review

Respond to Review of Ethos
by Giddy007

Review: I was drawn to Ethos by the incredible menu range for vegans, but it turned out they didn't have a clue what vegan meant. I was given cow's milk in my porridge, when I asked for soya and I was told that eggs were used in the noodles and cake recipes that claim to be vegan. Additionally, the customer service was terrible. I was told to pay "75 Baht. Now" After I complained about the 'vegan' food, and was shouted at. I was so embarrassed. As far as I can tell, they are after a quick buck after seeing how well May Kaidee's (almost next door) is doing. Go there instead!


Posted by Giddy007 on Wednesday, March 23, 2011
Really? Well then our staff need educating. And they certainly need soe lessons n etiquette. I spent over thb1000 in a week, and they spoke to e like [edited by staff]. I will ever return. I live in Bangkok.
Posted by ethos on Friday, February 22, 2013
Ethos has never baked a cake using eggs or milk in it's 4 years of operation. Both the coconut milk and soy milk porridge are 100% vegan too. Noodles are made from rice, not eggs. In fact most of the menu is vegan and any non-vegan items (some use milk, honey or egg) are clearly described and printed in RED, vegan is GREEN.

Ethos has a built it's strong reputation on nutritional competence, honesty and integrity, and ethical business practices.
You must login to post a response

Login | Register (see member benefits)