Responses to vegiemelb's Review

Respond to Review of La Panella
by vegiemelb

Review: Sometimes the hot pastries are not heated all the way through. If you buy a hot pastry which is not heated all the way through, is cold in the middle, please complain. You don't need to be angry or want a refund or anything. You can have a smile and say that you thought they would like to know their hot food was cold on the inside. This is the only way they will change their practices and make sure the pastries are heated all the way through (I think they microwave them first and then the oven maintains the heat so if they are not microwaved properly then there can be problems). Apart from that, the pastries, comprised of two types of pies, a pastie, and a sausage roll, are an excellent and very cheap snack/small meal if you are in the area (and they are usually hot all the way through (but not always)). Pies are currently $2, pasties $1.80, and sausage rolls $1.50. You can't beat that anywhere in Melbourne. I also see people buying them in bulk to take away and heat at home. The main business of the bakery is the wide range of vegetarian / vegan bakery options available

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